Effective Date: May 2025
Website: www.nea-zoi.com
Business Name: Nea Zoi Consulting
Contact: spatel@nea-zoi.com
At Nea Zoi Consulting, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our services.
1. What Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and location
- Health Information: Details you voluntarily provide about your health goals, symptoms, medical history, or lifestyle (through forms, emails, or consultations)
- Payment Information: If you book paid services through our site or a third-party booking/payment processor
- Technical Data: IP address, browser type, device information, and pages you visit (via cookies or analytics tools)
- Communication History: Messages you send through the website or by email
2. How We Use Your Information
Your information is used to:
- Provide you with personalized nutrition and health support
- Respond to your questions or inquiries
- Process bookings and payments
- Send relevant emails, newsletters, or health content (if you opt-in)
- Improve our website experience and services
We do not sell, rent, or trade your personal information.
3. Legal Basis for Processing (under GDPR)
If you are located in the European Economic Area (EEA), we rely on these lawful bases to process your information:
- Your consent (for newsletter signups and health-related data)
- Contractual necessity (to deliver services you request or purchase)
- Legal obligation (to comply with regulations)
Legitimate interest (to improve user experience and communicate with you)
4. How Your Data is Stored and Protected
We take your data privacy seriously. We implement security measures including:
- Secure servers and data encryption
- Password-protected access to sensitive data
- Limited access to only those who need it for service delivery
However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.
5. Third-Party Tools and Services
We may use trusted third-party tools to operate our business, such as:
- Booking platforms (e.g., Calendly, Acuity)
- Payment processors (e.g., Stripe, Razorpay)
- Email services (e.g., SendFox, Mailchimp, ConvertKit)
- Analytics (e.g., Google Analytics)
These tools only receive the minimum necessary data and are required to uphold their own privacy and security policies.
6. Your Rights (especially under GDPR)
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your data (unless we are legally required to retain it)
- Withdraw your consent at any time
- Opt-out of marketing communications
To exercise your rights, please email us at spatel@nea-zoi.com
7. Cookies
Our website may use cookies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect functionality.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from children under 18. If we learn that we have inadvertently collected such data, we will promptly delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact:
Sheetal Patel
Email: spatel@nea-zoi.com
Website: www.nea-zoi.com