Effective Date: May 2025
Website: www.nea-zoi.com
Business Name: Nea Zoi Consulting
Owner/Operator: Sheetal Patel
Contact: spatel@nea-zoi.com
Please read these Terms of Service (“Terms”) carefully before using this website or booking any services. By accessing or using www.nea-zoi.com, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use this website or our services.
1. Scope of Services
Nea Zoi Consulting provides personalized nutrition and wellness guidance, education, and consultations for informational and lifestyle purposes. Our services may include:
- Nutrition consultations (virtual or in person)
- Personalized meal or lifestyle plans
- Educational content, workshops, or group programs
- Email newsletters and resources
All services are designed to support general wellness and are not a substitute for medical diagnosis, treatment, or professional mental health advice.
2. Eligibility
Our services are intended for adults aged 18 and above. By using our website or booking services, you confirm that you are legally eligible to do so.
3. Client Responsibilities
By signing up for services, you agree to:
- Provide accurate, complete, and up-to-date personal and health information
- Understand that results depend on your individual commitment and lifestyle
- Consult your physician before making any major dietary or health changes
- Take responsibility for your own health decisions during and after the program
4. Payments & Refunds
All services must be paid for in advance via secure payment gateways (Stripe, Razorpay, or others we may use).
- Payment is non-refundable once a consultation or program has started.
- For cancellations made more than 24 hours in advance of a scheduled session, you may reschedule at no extra cost.
- Missed or late cancellations (within 24 hours) may result in the session being forfeited.
If you have any payment concerns, please contact us directly at spatel@nea-zoi.com.
5. Intellectual Property
All content on www.nea-zoi.com—including text, graphics, downloads, plans, blog posts, and branding—is the intellectual property of Nea Zoi Consulting. You may not reproduce, distribute, or sell any content without written permission.
6. Limitation of Liability
Nea Zoi Consulting and its representatives will not be held liable for:
- Any direct or indirect loss, injury, or damage resulting from your use of our services or website
- Medical complications or health outcomes from implementing recommendations without medical supervision
- Any issues arising from third-party tools, platforms, or service providers we use
You agree to use all recommendations and services at your own discretion and risk.
7. Privacy
Your privacy is important to us. All personal information is handled in accordance with our Privacy Policy, which you should review in conjunction with these Terms.
8. Modifications to Services or Terms
We reserve the right to update, modify, or discontinue any part of the website or services at any time without notice. We may also revise these Terms from time to time. Continued use of the website means you accept the updated Terms.
9. Termination
We reserve the right to terminate access to our website or services for any user who violates these Terms or engages in behavior that is abusive, fraudulent, or harmful to our practice or other clients.
10. Governing Law
These Terms are governed by the laws of Mumbai, Maharashtra(India), without regard to conflict of law principles.
11. Contact
For any questions about these Terms, please contact:
Sheetal Patel
Nea Zoi Consulting
Email: spatel@nea-zoi.com
Website: www.nea-zoi.com